Move Caddy for enterprise · HR mobility · GMS partners

For the mobility team that has to answer the CHRO.

One caddy per relocation. One monthly invoice. One page of reporting your finance and talent teams can actually read. The same binding-price small-move operation that runs on the individual side, at program scale.

Book a 30-min program call → See the vendor packet
1
Caddy per relocationNamed, in-country
1 day
Vendor packet turnaroundAfter onboarding call
Net 30
Standard AP termsCustom for standing programs
A Move Caddy program coordinator monitoring an active enterprise shipment: Dallas to Frankfurt, 47 pieces, 4,250 lb, in transit
Coordinator view · Program shipment in transit
Program summary · Q1 2026 Sample
Relocations coordinated18
Avg cost per relocation$4,880
Avg time to bound rate14.2 hr
On-time delivery (window)100%
Employee move NPS72
Claims filed0
The coordinator's week

You are the person everyone calls first.

An enterprise mobility program has three constituencies with three different definitions of "success." A good relocation vendor makes all three easier. A bad one makes all three harder.

The CHRO

Needs a report that reads in a single scroll.

Cost per relocation. Employee experience. Claim ratio. If it needs three logins and a dashboard tour, it does not get read.

Procurement & finance

Needs a clean invoice and a defensible line item.

One monthly bill. PO or cost center reference on every line. Net-30. No mystery accessorials showing up on the next cycle.

The relocating employee

Needs to unpack the laptop and start work.

Same person answering the phone the whole way. A pickup window that fits between drop-off and orientation. A delivery date, not a spread.

What program scale looks like

Five things that actually change when you move to program terms.

Module 01 · Coordination

Named caddy per relocation

One person owns each move from bound rate through delivery confirmation. Not a shared inbox. Not a ticket queue. Named, direct-dial, in-country.

  • Same coordinator through the program year
  • Backup coordinator introduced on day one for PTO coverage
  • Escalation line to the caddy's supervisor documented in your vendor packet
Module 02 · Financial

Program-rate pricing that holds

Rate matrix negotiated at agreement, indexed to weight bands and lane clusters. Holds through the program year. Bound on every shipment inside the matrix.

  • Rate lock on all covered lanes through the program year
  • Fuel and insurance included in the program rate
  • Off-lane requests re-quoted before pickup, never at delivery
Module 03 · Compliance

Vendor packet, ready to send

MSA, DPA, COI, W-9, insurance rider, SLA template, point-of-contact directory. Delivered to your vendor system the business day after your onboarding call.

  • Redlinable Master Services Agreement template
  • Data Processing Addendum with GDPR / CCPA language
  • Full COI package customized per your building requirements
Module 04 · Reporting

One page your CHRO reads

Monthly program-level report. Cost per relocation, time to bound, on-time percentage, employee move NPS, claim ratio. One page, portrait, printable. Optional deeper cuts on request.

  • Monthly one-page PDF to designated recipient list
  • Quarterly deep-cut analysis if requested
  • Real-time program dashboard access for your mobility ops lead
Module 05 · Employee experience

Brand-neutral employee communications

Optional. Emails to the relocating employee go under your logo and your voice, our operation handles the actual coordination. One experience for the person being moved.

  • Templates customized to your employer brand
  • Trigger-based sends aligned to your onboarding timeline
  • Employee move NPS survey issued from your domain
The vendor packet

Every document your legal, finance, and procurement teams actually need.

Sent to your vendor system the business day after your onboarding call. Non-standard endorsements are surfaced in writing before we start work.

Request the full packet →
Move Caddy · Enterprise vendor packet
Sample contents
Ready-to-send legal, insurance & compliance kit
  • MSAMaster Services Agreement, redlinable template
  • DPAData Processing Addendum (GDPR / CCPA)
  • COICertificate of Insurance, per your building
  • W-9Tax ID and AP payment routing
  • RiderFuel & valuation coverage rider
  • POCPoint-of-contact directory: AP, legal, ops
  • SLAProgram-level service level template
Delivered to your vendor system in 1 business day Non-standard endorsements? We surface exceptions in writing.
A Move Caddy truck at the warehouse loading dock, driver walking away in the golden hour
Programs we run

Real programs. Real ratios. Anonymized by consent.

Regional health system

VP-and-above relocation program

Ten senior clinical and administrative leadership relocations over fourteen months. Average shipment 2,800 lb. Program-rate agreement with fixed per-shipment ceiling. Coordinator embedded with the client's talent operations lead.

9 days
Avg bound to delivery
0
Claims filed
Series C SaaS

Remote-to-hub consolidation, Q1

Forty-three engineers and product staff relocated to an Austin hub over a single quarter. Bound-price program at negotiated contract rate. Employee-facing communications co-branded. Post-move NPS survey administered independently.

43
Relocations completed
72
Employee move NPS
National consulting firm

Senior associate standing program

Ongoing rate agreement covering interstate moves under 5,000 lb for senior associates and above. Requests submitted through a shared coordinator inbox with a six-business-hour SLA to bound rate.

6 hr
Avg time to bound rate
94%
In-window delivery
Program summaries anonymized · Named references with attribution available under NDA
Implementation

From first call to first bound rate.

Standard implementation timeline for a mid-size mobility program. Faster if your legal team is ready to redline; slower if there is a custom insurance rider to draft.

A Move Caddy operations team gathered at the Houston hub reviewing tomorrow's schedule
Houston · Operations team, end-of-day review
01
Day 1

Discovery call

Volume, lanes, employee profile, CHRO reporting needs.

03
Day 3

Program proposal

Rate matrix. SLA terms. Reporting sample. Vendor packet outline.

10
Day 10

Legal review

MSA and DPA redlines. Insurance rider drafting.

14
Day 14

Vendor packet

Full packet in your vendor system. Caddy assignment confirmed.

15
Day 15

First bound rate

First relocation submitted. Program officially live.

Program pricing framework

Three ways to structure it. All three lock a rate.

Every framework produces a binding price on every relocation. The choice is about volume commitment and rate certainty, not about whether the number holds.

Framework 01

Per-shipment

Bound ratePriced per relocation
  • No volume commitment
  • Bound rate on every shipment
  • Standard 48-hour rate validity
  • One-page CHRO report on request
  • Coordinator per shipment
Discuss this framework →
Framework 02

Program rate

Locked matrixNegotiated at agreement
  • Volume commit: 6+ relocations per year
  • Rate matrix locked through program year
  • Named program caddy plus backup
  • Monthly one-page CHRO report
  • Full vendor packet in your system
  • Employee move NPS survey included
Discuss this framework →
Framework 03

Standing volume

EnterpriseCustom terms
  • Volume commit: 20+ relocations per year
  • Custom rate matrix, quarterly rebalancing
  • Dedicated caddy team with account lead
  • Real-time program dashboard access
  • Custom AP terms available
  • Brand-neutral employee comms included
  • Quarterly business review with your ops lead
Discuss this framework →
Book the call

Bring the vendor packet to your next legal review.

Thirty-minute call with a program lead. We walk you through the pricing framework, the vendor packet, and the reporting. No commitment. No slide deck. Just the actual documents.

Book a 30-min program call → Or call 1-800-845-6683
1-800-845-6683